What counts as one search?
Starting the work for one topic or one document. Changing assumptions, editing and downloading do not use another search.
How are the tools charged?
Every tool is paid. The sample size assistant, the literature finder and the presentation maker use one search per topic, with its edits and downloads, and the manuscript writer two; the calculator and the results checker each open for 24 hours with one search. The larger tools have a fixed price per study, shown before you pay: the synopsis writer (₹799, with its PowerPoint), data analysis, the thesis and conference writers, the analysis plan, evidence table, response to reviewers and systematic review support, and every Pharmacovigilance and Genomics tool.
What if a search fails?
If it stops because of a problem on our side, the search returns to your account automatically.
Are the references real?
Yes. Each one is built from a Europe PMC, PubMed, OpenAlex or Semantic Scholar record, and you can open the paper. Values used in a sample size are quoted word for word from the abstract.
Can the AI make up a number?
The system is built to prevent it: a value is used only if the sentence it came from appears word for word in the abstract, and all arithmetic is done by tested formulas. AI can still misread a study, so always check the source before you rely on a value.
Can I submit the output as it is?
No. It is a draft: check every value and reference, revise it in your own words where needed, confirm it with your supervisor, and disclose AI assistance where your institution requires it. You remain the author.
Is my text used to train AI?
No. Our AI provider processes it under commercial terms that exclude training. Please never enter anything that could identify a patient or participant. See the privacy policy.
Which files do I get?
Word and PDF for documents, PowerPoint for presentations and posters, and Excel for paper lists, tables, ADR line listings and genetic results.
Does the ADR assessment replace the PvPI reporting form?
No. It applies the WHO-UMC and Naranjo scales and checks the details PvPI needs, so you can fill in the official form completely. The assessment supports clinical judgement; the reporting healthcare professional remains responsible for it and for reporting to the ADR Monitoring Centre.
Do I upload genetic data?
Only if you choose to, and even then it stays on your computer: a sheet of individual genotypes is counted in your browser, and only the genotype counts are saved. Do not include names or anything that identifies a participant. The Genomics tools are for research use only.
Which reference style is used?
Numbered (Vancouver) references today. APA and Harvard are planned.
Can my department share one account?
Yes, with the institution pack of 100 searches. Ask for an invoice.
Can I get a refund?
Searches are not refunded in money, and unused searches never expire. A search that fails or goes wrong because of an error on our side is returned to your account. See the refund policy.
What if only a limited number of participants is available?
In the calculator, choose “What my patients allow”. It works out the precision or power that number gives and writes it up as a limitation, instead of changing your inputs.
How do I reach support?
Use the contact form, email [email protected] or call +91 80042 41247, Monday to Saturday, 10 am to 6 pm. We reply within 2 working days.